Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (2024)

Editorial Note: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, hotel, airline or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. We may earn a commission from partner links on Newsweek, but commissions do not affect our editors’ opinions or evaluations.

Advertiser Disclosure

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (1)

By

Jamie Johnson

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (2)

Jamie Johnson

Investing Expert

Jamie Johnson is a Kansas City-based freelance writer. Her work has been featured on several of the top finance and business sites in the country, including Insider, USA Today, Bankrate, Rocket Mortgage, Fox Business, Quicken Loans and The Balance. She covers a variety of personal finance topics including mortgages, loans, credit cards and insurance.

Read Jamie Johnson's full bio

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (3)

Reviewed By

Kristy Snyder

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (4)

Kristy Snyder

Banking Expert

Kristy is a freelance contributor to Newsweek’s personal finance team. As an editor, Kristy has worked with sites like Bankrate, JPMorgan Chase and NextAdvisor to craft and hone content on banking, credit cards and loans. She’s also written for publications such as Forbes Advisor and U.S. News and World. In her spare time, Kristy loves traveling, hitting up rail trails and reading.

Read Kristy Snyder's full bio

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (5)

A common piece of advice given to first-time homebuyers is to shop around before settling on a mortgage lender. One way to find the best rates and terms on your mortgage is by receiving quotes from different types of lenders.

For example, you might compare quotes from both credit unions and banks. Credit unions offer low rates and friendly customer service, while banks usually have the latest technology and the most home loan options. Understanding how credit union and bank mortgages work will help you determine which is the best option for your situation.

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (6) Our Methodology

Our research is designed to provide you with a comprehensive understanding of personal finance services and products that best suit your needs. To help you in the decision-making process, our expert contributors compare common preferences and potential pain points, such as affordability, accessibility, and credibility.

Vault’s Viewpoint

  • Credit union mortgages come with low rates and fees and are easier to qualify for.
  • Bank mortgages don’t have any membership requirements and utilize the latest technology.
  • The right option for you will depend on your financial situation and preferences.

Credit Union Vs. Bank Mortgage—What’s the Difference?

When it comes to taking out a mortgage, credit unions and banks are popular choices. At first glance, there may seem to be few differences between the two options. Both have a similar application process and offer common home loans, like fixed-rate or adjustable-rate mortgages.

The biggest difference is that credit unions are nonprofit institutions owned by members and customers. In comparison, banks are for-profit institutions owned by their shareholders. That means banks are larger and offer more services than credit unions.

Credit unions tend to be smaller, focus on community involvement and offer more personalized services. They often charge lower rates and fees than banks but provide fewer loan types and services.

What Is a Credit Union Mortgage?

A credit union mortgage is a home loan you take out from a credit union—a nonprofit institution owned by the members using its services. Credit unions offer various financial products like deposit accounts, loans and mortgages. Let’s look at some of the benefits and drawbacks of credit union mortgages.

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (7)

Pros of a Credit Union Mortgage

  • Low fees: Credit unions are nonprofit organizations, and they pass any savings on to their members. That means you can expect low fees when you take out a credit union mortgage. Depending on your credit union, you could receive lower closing costs, appraisal fees or private mortgage insurance (PMI) policies.
  • Low rates: Credit unions also tend to offer the lowest rates on lending products. For example, the national average rate on a 30-year fixed-rate credit union mortgage is 6.90%. The national average on a bank mortgage is 7.02%.
  • Easier to qualify: Credit unions are more willing to work with borrowers who have less-than-ideal credit profiles. Instead of solely looking at your credit history, credit unions consider your total financial picture, like your income, assets and employment history.
  • Personalized service: Credit unions tend to be smaller and offer a more personalized service to their members. Some may even offer special programs or incentives for first-time home buyers.
Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (8)

Cons of a Credit Union Mortgage

  • Membership requirements: Most credit unions have membership requirements, and if you don’t meet those requirements, you can’t apply for a mortgage with that institution. For example, membership can be based on an occupation, community or association. However, everyone can find a credit union where they qualify for membership.
  • Limited technology: Credit unions don’t usually have the resources to invest in the latest technology. Some credit unions may not offer digital banking tools, which can affect your ability to manage your loan. If this feature is important to you, look for a credit union that lets you apply for and make your loan payments online.
  • No Federal Deposit Insurance Corporation (FDIC) insurance: Credit unions aren’t covered by FDIC insurance—instead, most credit unions are insured by the National Credit Union Association (NCUA). However, some smaller credit unions may be insured by a private company that’s less secure. You can find a complete list of federally chartered credit unions by using the NCUA’s Credit Union Locator.

What Is a Bank Mortgage?

A bank mortgage is a home loan you take out from a bank, which is a financial institution that accepts deposits, allows withdrawals and issues loans. Unlike credit unions, banks are for-profit companies that have a fiduciary responsibility to their shareholders. But there are many unique benefits to taking out a bank mortgage.

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (9)

Pros of a Bank Mortgage

  • More loan options: By working with a bank, you’ll have access to a wide variety of loan options. Nearly every bank will offer conventional, FHA, VA and USDA loans, but that may not be the case at every credit union. This can be a significant benefit to individuals with unique financial situations who need a specific type of mortgage.
  • More services: Banks also tend to offer a wider variety of services than the average credit union. For example, many banks offer deposit accounts like checking, savings, money market accounts and certificates of deposit (CDs). Some banks also offer credit cards, personal loans, auto loans and investing options.
  • Latest technology: Because banks have more resources than credit unions, they tend to offer the latest technology, which can significantly improve your lending experience. You may be able to apply and complete your loan application entirely online. And most banks let you manage your loan online and set up automatic payments.
  • More accessible: Banks are more accessible than credit unions since there are no membership requirements. You can apply for a bank mortgage even if you’ve never done business with that bank before. Banks also tend to offer more branch and ATM locations.
Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (10)

Cons of a Bank Mortgage

  • Higher fees: Because banks are profit-driven, they will likely charge higher fees and rates than credit unions. You may get stuck with higher origination and processing fees, and your interest rate may be higher. Even a small difference in interest rates can cost you thousands of dollars over the life of the loan.
  • Less personalization: If you apply for a mortgage with a large bank, you probably won’t receive the same personalized service. Bank loan officers have more clients to serve, so they won’t have as much time to spend with you. If personalization is important to you, you may want to look for a local or regional bank.
  • Harder to qualify for: Banks tend to have strict lending requirements, so it can be harder for borrowers with less-than-ideal credit to qualify for a mortgage.

Are Banks or Credit Unions Better For Mortgages?

The best option for you depends on your financial situation and preferences. If you want low rates and fees and better customer service, a credit union mortgage may be the best choice for you. If you prefer convenience and access to the latest technology, bank mortgages are probably a better choice.

Take the time to shop around and receive quotes from at least three different lenders. Comparing your options will help you see which type of lender fits with your values and priorities.

Frequently Asked Questions

Are Credit Unions Safer Than Banks?

Credit unions and banks are equally safe since both provide ways to protect your money if the financial institution fails. Bank deposits are insured for up to $250,000 through the FDIC, and credit unions are insured for up to $250,000 through the NCUA. To determine whether a bank is FDIC-insured, ask a bank representative, look for the FDIC sign or call the FDIC directly. Credit unions should also display a sign stating they’re a member of the NCUA, or you can contact the NCUA and ask.

Are Credit Unions Better Than Banks for Mortgages?

Maybe—credit unions may be a better choice if you’re already a member of a credit union. They’re also a good choice for anyone looking for low rates and fees and personalized customer service. However, banks are more accessible and offer the most loan types and services.

Are Credit Unions or Banks More Likely to Sell My Mortgage?

Banks are probably more likely to sell your mortgage, while credit unions are more likely to keep the loan on their books. However, both credit unions and banks have the option to sell the loan to another servicer without your permission.

Related Articles

  • First-Time Homebuyers Guide
  • How The Federal Reserve Impacts Mortgage Rates: Will Mortgage Rates Fall In 2024?
  • How to Get Pre-Approved for a Mortgage
  • How to Buy a House With Bad Credit

Editorial Note: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, hotel, airline or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. We may earn a commission from partner links on Newsweek, but commissions do not affect our editors’ opinions or evaluations.

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (15)

Jamie Johnson

Investing Expert

Jamie Johnson is a Kansas City-based freelance writer. Her work has been featured on several of the top finance and business sites in the country, including Insider, USA Today, Bankrate, Rocket Mortgage, Fox Business, Quicken Loans and The Balance. She covers a variety of personal finance topics including mortgages, loans, credit cards and insurance.

Read more articles by Jamie Johnson

Mr. Cooper Mortgage Review 2024: Online Mortgage Options With Opportunities To Save (2024)

FAQs

What is going on with Mr. Cooper's mortgage company? ›

Mr. Cooper shut down multiple systems after it discovered the cyberattack Oct. 31. The company's response to the hack blocked millions of customers from making payments and processing mortgage transactions, leading the company to set up alternative payment methods online.

Is there a class action lawsuit against Mr. Cooper? ›

Cooper Agrees to $3.6 Million Class Action Settlement Regarding Pay to Pay Fees. 25 April 2024 – In a significant victory for homeowners, a D.C. federal judge has given final approval to a nearly $3.6 million class action settlement resolving claims that Mr.

Is Mr. Cooper a good company or bad? ›

Is the Lender Reputable? Mr. Cooper has a B- rating with the Better Business Bureau, but it is not accredited. In 2021, the Consumer Financial Protection Bureau received 786 mortgage-related complaints about Mr.

What credit score does Mr. Cooper require? ›

The home loans Mr. Cooper offers include: Conventional loans: You'll likely need a credit score of 620 or higher and a down payment of at least 5% to get a conventional loan with Mr. Cooper.

What is the Mr. Cooper controversy? ›

Mortgage loan giant Mr. Cooper is facing a second class-action lawsuit after hackers stole the personal information of 14.6 million customers in late 2023. The latest lawsuit, filed Dec. 22 in federal court in Dallas, accused the Coppell company of being careless with its security of customer information.

Why is my mortgage being transferred to Mr. Cooper? ›

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers. Hundreds of thousands of loans change hands in this way every year.

Is a letter from Mr. Cooper legitimate? ›

Avoiding Mortgage Scams

We never send mail with your loan information printed on the outside. Contact phone numbers that do not begin with a toll-free area code (e.g., 800, 855, 866, etc.). We never provide personal or cell phone contact numbers in official communications related to homeowner assistance.

What is the pay to pay settlement for Mr. Cooper? ›

Law360 (April 25, 2024, 4:58 PM EDT) -- A D.C. federal judge on Thursday gave the final nod to a nearly $3.6 million settlement to resolve class action claims that Mr. Cooper unlawfully charged processing fees to borrowers who made mortgage payments over the phone.

What mortgage company did Mr. Cooper take over? ›

Cooper Group Inc. (“Mr. Cooper”) announced today that it has successfully acquired Home Point Capital Inc.

What bank is behind Mr. Cooper? ›

Mr. Cooper is a non-bank mortgage lender and servicer that operates throughout the U.S. The lender, formerly Nationstar, offers a number of mortgage options, including low-down payment conventional loans, investment property loans and FHA and VA loans, along with free 45-day rate-locks.

What is the new name for Mr. Cooper's mortgage? ›

Refinancing, Home Loans, & Mortgage Company | Mr. Cooper Home Loans, New Brand Name For Nationstar Mortgage.

Can I stop my mortgage from being sold? ›

Federal banking laws and regulations permit banks to sell mortgages or transfer the servicing rights to other institutions. Consumer consent is not required.

Is Wells Fargo selling mortgages to Mr. Cooper? ›

You were transferred because Wells Fargo sold your loan to us, your new servicer (the company you send your mortgage payments to). This is a very common practice in the mortgage industry, and you are in good hands—we are one of the largest servicers in the country. The absolute quickest way to get started with Mr.

Is Mr. Cooper for people with bad credit? ›

Not to mention, they have programs for people managing credit issues. There are plenty of options to help you learn how to qualify for a mortgage, even with a bumpy credit history. Our mortgage professionals know the ins and outs of the industry and can help you learn more.

How many mortgages does Mr. Cooper service? ›

With more than 25 years of service and more than 4 million customers, Mr. Cooper is the largest non-bank mortgage servicer in the United States.

Is Mr. Cooper mortgage still in business? ›

Serving 4.6 million homeowners, Mr. Cooper is one of the largest home loan servicers in the country.

Did Mr. Cooper's mortgage have a data breach? ›

Cooper, a major US mortgage company, left an open Google Cloud instance exposing details of millions of its customers only two months after the company suffered a severe data breach.

Is Mr. Cooper laying off employees? ›

Mr. Cooper originated $5.7 billion from July to September, down 26.1% compared to the previous quarter and 71.2% compared with the same period in 2021. The layoff this week is at least the third major job cut of the year – the company has shed over 1,500 jobs since January, including layoff rounds in June and April.

What happened to Nationstar mortgage? ›

Nationstar Mortgage, which rebranded as “Mr. Cooper,” agreed to a $91 million settlement this week for allegedly violating consumer protection laws after the Great Recession. The case could serve as a warning to companies that prey on borrowers during the pandemic.

References

Top Articles
Latest Posts
Article information

Author: Lakeisha Bayer VM

Last Updated:

Views: 6262

Rating: 4.9 / 5 (69 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Lakeisha Bayer VM

Birthday: 1997-10-17

Address: Suite 835 34136 Adrian Mountains, Floydton, UT 81036

Phone: +3571527672278

Job: Manufacturing Agent

Hobby: Skimboarding, Photography, Roller skating, Knife making, Paintball, Embroidery, Gunsmithing

Introduction: My name is Lakeisha Bayer VM, I am a brainy, kind, enchanting, healthy, lovely, clean, witty person who loves writing and wants to share my knowledge and understanding with you.