C&S Wholesale Grocers hiring Sr. Director of Operations in Bethlehem, Pennsylvania, United States | LinkedIn (2024)

Position Overview

The primary purpose of the Senior Director, Distribution Operations, is to oversee the operations function of multiple warehouse facilities for a specified region/geography. The Senior Director will collaborate with the Vice President and/or Senior Vice President to create and drive a strategic vision that supports growth within the market. Leading a team of Directors and Sr. Managers, the Sr. Director will deliver financial successes through developing top talent, continuous improvement and operational excellence.

As a Senior Director, Distribution Operations, you will collaborate with Transportation/Ops Logistics, Procurement and Commercial leadership to deliver annual targets in the areas of safety, quality, service and profitability. The successful candidate should have experience dealing with a diverse customer base, servicing complex distribution channels and a high-velocity, high-SKU product mix. The individual must have demonstrated the ability to drive success and foster a culture that is metrics-driven and results-oriented across a multi-site market.

Job Description

• Deliver Results as ONE Team: Deliver on all Key Performance Indicators (Safety, Quality, Financial performance and Employee Experience). Leverage metrics and analytic tools to allocate resources against the right work. Effectively communicate current processes and future solution recommendations as needed. Work closely with Commercial & Business Development teams on a variety of issues to include: new business opportunities, operational execution, customer concerns, talent planning, etc. Actively engage in business reviews with partners while collaborating with them to improve performance. Stay current on industry developments including internal, external customer and market factors that can affect profitability of the business.
• Operational Excellence: Support execution of daily operational activities across multiple sites, supporting a variety of customers and their needs. Ensure all business processes are successfully executed to include daily, weekly and monthly continuous improvement venues. Be a solution provider and a partner to address operational concerns and/or inefficiencies. Guide leaders to execute actions ensuring delivery of the company's long term strategic plan.
• Strategy: Own the development, leadership and execution of the operational strategic plan inclusive of project selection, resource management and technology innovation for your market. Assist in vetting and prioritizing projects, determining 3rd party partners and soliciting innovative strategies for the company. Collaborate with Commercial & Business Development teams to identify new business opportunities ensuring future pipeline for growth is healthy. Identify new ways to help the C&S Family of Companies execute the Strategic Growth Plan and deliver expectations.
• People Leadership: Constantly assess if the team has the right structure and talent to support the business needs. Be a developer and exporter of talent for the organization through focused succession and development planning. Be a coach and mentor, enabling development of current and next generation leaders. Actively network and recruit for external talent. Analyze and evaluate local and regional people performance against specific objectives, identifying areas of potential cost reduction and continually improving business processes. Develop relationships and partnerships within the organization and externally that allow for effective execution of a highly matrixed organization.
• Travel Required: Yes

Environment

• Warehouse: Freezer (-20F to 0F)
• Warehouse: Perishable Warehouse (28F to 60F)
• Warehouse: Grocery Warehouse (50F to 90F)
• Office: Office Temperature (65F to 75F)

Skills

• Specialized Knowledge: Supply Chain Operations, Warehouse Automation, WMS, TMS, etc. Working knowledge of financial analysis and operational analysis; Knowledge of Windows, Microsoft Office (Word, Excel), and email software.
• Special Skills: Ability to maintain a high level of confidentiality when required, strong leadership and management skills through a direct and matrixed organization, and strong oral and written communication skills. Able to communicate complex and detailed information.
• Extensive experience and skill in retail distribution processes, logistics, supply chain management, warehouse operations, and transportation management are preferred. Very strong leadership skills, including team facilitation, training, and motivation; able to work well with all levels of team members with different backgrounds and needs.

Years Of Experience

• 10-15: Progressive leadership roles and responsibilities providing guidance and mentorship, preferably in a Supply Chain Operations role (Warehouse / Transportation / Manufacturing/Automation)
• 5-7: Proven successful third-party logistics and/or CPG leadership. Wholesale operations and understanding are a plus.
• 5-7: Multisite leadership responsibility in a matrixed organization preferred

Qualifications

Bachelor's Degree - Business, Bachelor's Degree - Logistics Management, Bachelor's Degree - Operations & Supply Chain Management, Lean/Six Sigma (Black Belt) - Other, Master's Degree - Operations & Supply Chain Management

Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters.

C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.

The Fine Print

This Job advertisem*nt does not constitute a promise or guarantee of employment. This job advertisem*nt describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.

Company

C&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Salary Range

$186,410-$247,050